Customer Troubleshooting Ticket

First Name *

Last Name

Email *

Phone *

Which Dealer did you Purchase your product from? *

Have you registered your product for warranty? *

Yes

Bike Model *

Controller *

Serial Number if EBMX Controller

Battery *

Serial Number if EBMX Battery

Motor *

Serial Number if EBMX Motor

Sprocket *

Describe your issue *

Have you reported this case to any social media or forms? *

If so, kindly send the link to the post for reference.

Attach any photos or screenshots from the BMS App or EBMX App

Please endure uploaded photos are in PNG, JPG or GIF format. You can upload up to 10 files.

SUBMIT